§ 1. Scope and general provisions
1. The following General Terms and Conditions (hereinafter referred to as “GTC”) apply to all contracts, deliveries, and other services provided by Glandolux GmbH, Schweinsbergweg 7, 74223 Flein (hereinafter referred to as the “Seller”) that are concluded via the Seller’s online shop at www.thirtyfeelings.com, as well as in the context of events, trade fairs, or personal interactions with customers (hereinafter referred to as the “Purchaser”).
2. The version of the General Terms and Conditions valid at the time the contract is concluded shall apply.
3. Deviating, conflicting, or supplementary General Terms and Conditions of the Purchaser shall not become part of the contract unless the Seller expressly agrees to their applicability in writing. This requirement for consent applies in every case—for example, even if the Seller carries out delivery to the Purchaser without reservation while being aware of the Purchaser's General Terms and Conditions.
§ 2. Conclusion of Contract and Contracting Parties
1. Conclusion of Contract in the Online Shop
The conclusion of the contract in the seller's online shop takes place in accordance with the following provisions, depending on the selected ordering and delivery option:
a) Shipping option: The presentation of products in the online shop does not constitute a legally binding offer but rather a non-binding online catalog. After entering personal details and clicking the order button during the final step of the ordering process, the customer submits a binding offer to purchase the goods contained in the shopping cart. Immediately after submitting the order, the customer receives an email confirming receipt of the order (order receipt confirmation). The purchase contract is only concluded when the seller accepts this offer by delivering the goods within a reasonable period or by sending the customer an express declaration of acceptance (e.g., via email) beforehand. A mere confirmation of receipt of the order does not constitute acceptance.
b) Pay & Collect (Pay online & collect on-site): By clicking the order button in the final step of the ordering process, the customer submits a binding offer to conclude a purchase contract. The seller accepts this offer by making the goods available for collection and sending the customer a confirmation of availability, or at the latest upon handing over the goods at the agreed collection location (e.g., at a trade fair, event, or the seller’s business premises).
2. Conclusion of contracts at events, trade fairs, and personal meetings
In the case of contracts concluded during events, trade fairs, or other personal encounters, the contract is formed through the oral or written offer made by one party and the acceptance of that offer by the other party (typically by signing an order form or contract, or by the handover of goods against payment).
3. Reservation of non-acceptance
The seller reserves the right to reject orders without stating a reason. This applies in particular if the seller's online shop contains clerical, printing, or calculation errors that formed the basis of the customer's order, or if interim price adjustments or supply shortages on the part of upstream suppliers make fulfillment impossible.
4. Contract Language and Text Storage
a) The German language is the only language available for the conclusion of the contract.
b) Your order and the order details you have entered will be stored by us in accordance with data protection regulations and can be requested from us. You have the option to print out your order and the entered data during the ordering process. In addition, we will send an order confirmation containing the order details to the e-mail address you have provided.
The purchase contract is concluded with:
Glandolux GmbH
Schweinsbergweg 7
D-74223 Flein
Phone: +49 (0)7131 / 919 88 94
E-mail: contact@thirtyfeelings.com
Managing Director: Hubert Wohlfarth
Registration Court: Stuttgart District Court (Amtsgericht Stuttgart)
Court of Registration: Stuttgart HRB 779528
Tax Number: 65202/84876
VAT Identification Number pursuant to §27a of the Value Added Tax Act: DE291132833
§ 3. Delivery / Handover of Goods
1. Where the shipping option is selected, the goods are handed over by delivering them to the delivery address specified by the customer. Any shipping costs incurred as a result will be displayed to the customer in the online shop prior to the completion of the order.
Delivery times stated by us are calculated from the time of our order confirmation, subject to prior payment of the purchase price. Unless a different delivery time is specified for the respective item in our online shop, the delivery time is 2–10 working days. If the "payment in advance" method is selected, we will provide our bank details in the order confirmation and ship the goods upon receipt of payment; in this case, the period relevant for determining the delivery date begins only upon receipt of payment.
Where possible, you will receive your order in a single shipment. Should separate shipping be necessary for technical or logistical reasons—for example, because your order contains items that must be packaged separately or transported differently—you will not incur any additional costs as a result.
2. With Pay & Collect, the goods are handed over at the agreed collection point (e.g., at a trade fair, an event, or the seller's business premises).
§ 4. Prices and shipping costs
The prices stated on the product pages are fixed prices in euros, inclusive of applicable statutory VAT. Unless otherwise indicated on the website, the stated prices are subject to the following additional shipping costs:
We charge a shipping fee of €4.99 for deliveries within Germany.
§ 5. Invoicing, Due Date, Payment, and Default
You may choose from the following payment methods: bank transfer, PayPal, and Global Pay.
Invoices for customer orders are sent principally via email. By using global Pay and Paypal receipts are sent automatically by the payment services.
The purchase price is due for payment immediately upon confirmation by the seller. Please refer to the current version of our website for additional payment methods.
§ 6. Set-off, Right of Retention
You are entitled to a right of set-off only if your counterclaims have been legally established, are undisputed, or have been acknowledged by us in writing. You are entitled to exercise a right of retention only insofar as the claims arise from the same contractual relationship.
§ 7. Retention of Title
The goods remain the property of Glandolux GmbH until full payment has been made.
§ 8. Warranty and Liability
§ 9. Transport Damage
If goods are delivered with obvious damage to the packaging or contents, we ask that you immediately report this to the delivery agent, refuse acceptance, and notify us without delay (email: contact@thirtyfeelings.com, telephone: +49 (0)7131 / 919 88 94 – Monday to Friday, 9:30 a.m. to 4:00 p.m.).
Please note: Failure to comply with the aforementioned procedures has no impact on your statutory warranty rights or other claims. However, doing so helps us assert any potential claims we may have against the shipping company or transport insurer.
§ 10. Indemnification
If the Customer infringes upon the rights of third parties—including third-party industrial property rights or copyrights—in violation of their obligations (e.g., through the use of a translation function for commercial purposes or the unauthorized reproduction of copyright-protected works by uploading them to the cloud), the Customer shall indemnify the Seller against all third-party claims and associated costs. This shall not apply if the Customer is not at fault.
§ 11. Right of Withdrawal
Right of withdrawal:
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period is fourteen days from the day
- on which you or a third party named by you, who is not the carrier, took possession of the goods, if you ordered one or more goods in a single order and the goods are delivered together;
- on which you or a third party named by you, who is not the carrier, took possession of the last good, if you ordered several goods in a single order and the goods are delivered separately;
If several of the aforementioned scenarios apply, the withdrawal period begins only when you, or a third party named by you who is not the carrier, have taken possession of the last good or the last item.
To exercise your right of withdrawal, please inform Glandolux GmbH, Schweinsbergweg 7, 74223 Flein, Telephone: +49 (0) 7131 919 8894, E-Mail: contact@thirtyfeelings.comof your decision by means of an unequivocal statement in writing (e.g., by post or e-mail). You may use the model withdrawal form below or the attached model withdrawal form, although doing so is not mandatory. To meet the withdrawal deadline, it is sufficient for you to send the communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Consequences of withdrawal
If you withdraw from this contract, we shall reimburse all payments received from you, including delivery costs (with the exception of the additional costs resulting from your choice of a type of delivery other than the least expensive standard delivery offered by us), without undue delay and in any event no later than fourteen days from the day on which we are informed of your decision to withdraw from this contract.
We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or until you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back or hand over the goods to Glandolux GmbH, Schweinsbergweg 7, 74223 Flein, without undue delay and in any event no later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You shall bear the direct costs of returning the goods, unless otherwise agreed in writing.
You are only liable for any diminished value of the goods resulting from the handling of the goods other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Model Withdrawal Form
(If you wish to cancel the contract, please fill out this form and return it.)
- To Glandolux GmbH
Schweinsbergweg 7
74223 Flein
Email: contact@thirtyfeelings.com:
- I/We (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*):
- Ordered on (*):
- Received on (*):
- Name of customer(s):
- Address of customer(s):
- Signature of customer(s) (only required for notification on paper):
- Place:
- Date:
(*) Delete as appropriate.
End of the instruction on the right of withdrawal
§ 12. Privacy Policy
Information regarding the type, scope, and purpose of the collection and use of your personal data can be found here in our separate privacy policy.
§ 13. Applicable Law
The law of the Federal Republic of Germany applies, excluding the UN Sales Convention (CISG), unless mandatory international consumer protection law provides otherwise.
§ 14. Online Dispute Resolution
Dispute resolution pursuant to Art. 14 para. 1 of the ODR Regulation and § 36 VSBG: The European Commission provides a platform for online dispute resolution (ODR), which can be found at https://consumer-redress.ec.europa.eu/index_en. The seller is neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
§ 15. Miscellaneous
Should individual provisions of these General Terms and Conditions be or become invalid, the validity of the remaining provisions shall not be affected thereby.
